AUSTRALIA - SHIPPING & DELIVERY

Shipping for all orders is charged at a flat rate of $10. Express Post is $15.00. When spending over $100, you will automatically entitled to free standard shipping within Australia.

Please allow 1-2 days for your order to be processed. In the case that an item is oversold, you will be contacted and provided with a refund. Orders placed on a weekend will not be processed until the next working day.

Once your order is complete you will receive an email with a tracking number.

Delivery will usually take 1-7 business days but may take longer if there are delays. Delays may occur due to the time of the year, the delivery location or the availability of items.

INTERNATIONAL - SHIPPING & DELIVERY

International orders are shipped using Australia Post's trackable international service. Your parcel may be handled by your local respective delivery service.

Delivery times vary by country.

International shipping rates are charged at a flat fee of $20.00.

CUSTOMS DUTIES & TAXES ARE THE RESPONSIBILITY OF THE RECIPIENT
Please note that any customs and duties taxes which may be incurred are not the responsibility of By Ridley. You are responsible for paying any taxes or duties applicable to your order.  Please make sure you contact your local customs office to find out more if you have any concerns.


AMENDING ORDERS

Please check all address and order details BEFORE clicking confirm when placing your order. If you need to amend an order once it has been placed you will need to contact customer service by email.

email: hello@pip-pa.com